GENERAL TERMS AND CONDITIONS OF SALE
This document contains the terms and conditions of sale on products on www.firstpeoplefirst.com (hereinafter, ” firstpeoplefirst.com ” or ” Site”).
The purchase of products on the Site requires the reading, understanding and acceptance of this sale policy.
” Account ” means all the functionalities, tools, and contents given to the User on the Site;
“Content ” means, but not limited to, works, images, pictures, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material published in any format on the Site, including menus, web pages, graphics, colors, schemes, tools, fonts and design of the Site, diagrams, layouts, methods, processes, functions and software which are part of the Site.
“General Conditions of Sale” means the provisions explained in this document.
” First People First” means the company First People First Srl, with registered office at Via dei Tulipani n. 3/5 – 36061 Bassano del Grappa (VI), CF e P.IVA IT04649040286 REA : VI – 357785 .
“Products ” means the products on sale by First People First via the Site www.firstpeoplefirst.com
“Services ” means all services available through the Site, including the purchase of goods and products .
“Site” means the website www.firstpeoplefirst.com.
“Terms and Conditions” means the document containing the terms and conditions of use of the Site of the First People First, available at http://www.firstpeoplefirst.com/index.php?show=term
“User” means any person who accesses the Site and uses the Services, including the purchase of goods and products.
The Products purchased on firstpeoplefirst.com are sold directly by First People First Srl, with registered office in Italy at Via dei Tulipani n. 3/5 – 36061 Bassano del Grappa (VI) C.F. e P. IVA IT04649040286 REA VI – 357785.
If you need assistance First People First can be contacted by e-mail at firstname.lastname@example.org
GENERAL TERMS AND CONDITIONS OF SALE
These General Terms and Conditions of Sale apply equally to all Users who decide to purchase the Products on www.firstpeoplefirst.com
First People First offers for sale the products via www.firstpeoplefirst.com exclusively to users who are classified as “consumer”. Consumer is the person who buys the products exclusively for purposes outside his trade, business, artisanal activity or profession (hereinafter, the “Consumer”).
Therefore First People First reserves the right not to fulfill purchase orders from persons not falling within the category of Consumers and, anyhow, the purchase orders that do not comply with these General Terms and Conditions of Sale.
These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products occurred through www.firstpeoplefirst.com between Users and First People First. These General Terms and Conditions of Sale, therefore, can not be applied to the provision of services or the sale of products by anyone other than First People First that exist on the site through links, banners or other hypertext links. The User, therefore, before placing orders or purchase products and services from entities different from First People First, undertakes to verify the relevant conditions of sale. First People First, consequently, can not be held responsible for the provision of services by third parties, the conclusion of e-commerce transactions between Users of www.firstpeoplefirst.com and third parties, as well as any damage in any form and for any reason suffered by the User and derived from the aforementioned transactions.
ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF SALE
When buying products on the Site the User assumes the reading, understanding and acceptance of these General Terms and Conditions of Sale and Terms and Conditions and Privacy Informative, which are both individually and jointly, a legally binding agreement between the User and First People First.
It’s not allowed to buy the products listed on www.firstpeoplefirst.com to Users (a) that do not have the legal age to enter into an agreement with First People First, and / or ( b ) to whom is prohibited or otherwise legally prohibited from buying Products in accordance with Italian law and the laws of the country in which they are resident or from which they access or use the Services.
CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE
First People First may amend or update all or part of the General Terms and Conditions of Sale. Changes and updates of the General Conditions of Sale will be notified on the homepage of www.firstpeoplefirst.com as soon as they entry into force and will be binding once posted in the above mentioned section of the Site.
Is under the User’s responsibility, therefore, to regularly consult this section to check the presence of more recent and updated General Terms and Conditions of Sale of www.firstpeoplefirst.com. In the event the User continues to use the Site and the Services after the posting of changes, the latter must be understood as implicitly accepted. If User does not agree, in whole or in part, by these General Terms and Conditions of Sale, must immediately interrupt the navigation of the site and use of the Services
WARRANTIES AND PRICES OF PRODUCTS
First People First offers for sale through the Site only original, authentic and of the highest quality products, directly selecting the best manufacturers and retailers. First People First does not put on sale second hand Products, irregular or inferior to the corresponding market standards.
All Products First People First are finished by hand in artisanal way. For this reason, the finish of the product may vary slightly from one product to another. First People First, therefore, assumes no responsibility for any discrepancies found after the purchase of such products.
The essential characteristics of the Products on the Site are presented within each product page section. The images and colors of the products on sale, however, may not correspond to the real due to the technology used by the User. In this case, the First People First assumes no responsibility for any discrepancies found after the purchase.
The prices of products may be subject to change. The User agrees to be sure of the final price of sale before sending the order confirmation.
Products for sale on www.firstpeoplefirst.com all have a tag and / or a seal, which are considered an integral part of each product. First People First reserves the right not to accept the return of products that are free of their corresponding tag and / or seal.
COMPLETION OF THE PURCHASE AGREEMENT
The language used to complete the contract with First People First is Italian.
To complete the purchase of one or more products on www.firstpeoplefirst.com, the user must fill in the order form and send it to First People First electronically, following the instructions that will be provided from time to time by the web site. The order form contains a link to these General Terms and Conditions of Sale, a summary of information on the features of each product ordered and its price, inclusive of all applicable taxes, type of payment that the User can use to buy each product and the delivery method of the Products purchased, the cost of shipping and delivery, a reference to the conditions for the exercise of the right of return and the procedures and deadlines for the return of the Products purchased.
Prior to submitting the order form, the User is required to read the General Terms and Conditions of Sale, print and keep a copy for personal use.
The contract is completed when the First People First receives the order form online, after verifying the correctness of its data.
Following the receipt of the order form, First People First will send to the email address indicated by the User a receipt of the order in which they will be given the information already given in the order form. Then People First will execute the purchase order.
The purchase order, finally, will be stored in the database of First People First.
First People First reserves the right to not process purchase orders received that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in the event of unavailability of the Products. In this case, First People First will promptly inform the User by e-mail that the contract is not concluded and that the Seller has not carried out the purchase order specifying the reasons.
If the products on the site are no longer available at the time the User last accesses or sends the order form, First People First User will notify the User promptly and no later than thirty (30) days from the day following to the transmission of the order, the unavailability of the Products ordered. If the order form has been forwarded and payment completed, First People First will reimburse the payment to the User.
The User will find clearly marked on the order form the method of payment for the Products and the shipping expenses.
The price indicated in the order form for the purchase of the Products and the shipping expenses will be charged at the time of shipment of the Products purchased .
If the User decides to proceed with payment by credit card, First People First will send the banking information required by law (for example, the credit card number and the cardholder’s name ) to its bank reference .
First People First ensure that no one else can access these data and that this information will only be used to give effect to the purchase process, to credit any refund in the event the user invokes his right of return, or if it is necessary to report to the authorities any commission of fraud that took place on the Site www.firstpeoplefirst.com.
SHIPPING AND DELIVERY
Orders received will be shipped and delivered by courier chosen by First People First .
The User is requested to read carefully the contents of this section, because integral and essential part of the General Terms and Conditions of Sale, therefore, is considered well known and fully accepted by the User.
The shipping with delivery in the Italian territory and in Europe is expected within 10 working days from the date of order confirmation.
Working days are Monday to Friday.
Delivery times are subject to change depending on the destination such as mountain resorts, small islands, and extreme peripheries or in the case of impediments due to circumstances not directly attributable to First People First .
Different shipping costs may apply depending on the geographical area of destination of the goods.
RIGHT TO RETURN GOODS
The User has the right to terminate its contract with First People First, without any penalty and without specifying the reason, sending back the purchased items within ten (10) working days from the day of receipt of the Products purchased on www.firstpeoplefirst.com.
In case of acceptance of the return by First People First, the User will be reimbursed for the purchase price. It is not possible, however, change the product chosen with another.
First People First exclusively reimburses the value of the returned goods. The payment of the costs of returning the products, therefore, is fully borne by the User.
In addition to what has been explained , the right of returns is exercised properly if they have been fully met the following conditions :
- The Return Form must be properly completed and submitted to the Seller within ten (10) working days from the receipt of the Products;
- Products must not show signs of use or be damaged or altered in any way;
- The identification tag must still be attached to the product , as it is an integral part of it ;
- Products must be returned in their original packaging and packed in an appropriate manner;
- Products must be returned to First People First in a single shipment, in fact it reserves the right not to accept products of the same order returned and delivered at different times;
- Products must be delivered to the shipping company within ten (10) working days from the date of receipt.
If the right of return goods is exercised in accordance with the procedures and terms above mentioned, First People First will refund any money already paid for the purchase of the Products in the manner and within the prescribed below.
Refunds will be made as quickly as possible and within thirty (30) days from the date on which First People First is aware of the right of return goods by the User. First People First will deal with the refund procedure only after the User has verified the correct implementation of all terms and conditions listed above.
If there is no correspondence between the recipient of the products indicated in the order form and who has made the payment of sums due for the purchase, the repayment of the sums in the event of exercise of the right of return goods, will in any event run by First People First against those who made the payment .
Finally, if there is not completion of the procedures and terms for exercising the right of returning goods, the User shall not be entitled to a refund of the money paid to First People First, but it may be entitled, at its expense, the products in the state in which they were returned to First People First . Otherwise First People First may withhold the Products, in addition to the sums already paid for their purchase.
First People First, collects and processes data of the User solely to provide information regarding the company and for the provision of its services and to improve the quality of services. The processing of data for the aforementioned purposes will be mainly carried out using automated and computerized systems, in accordance with the rules of confidentiality and security required by law. The data will be treated by employees and / or professionals hired by First People First, which carry out their activities under the direct supervision and responsibility of the company. The provision of personal data to First People First is entirely optional and any refusal does not imply any consequence except of course the impossibility of being able to provide on-line information that the user requires. The data, or part of it, may be disclosed to:
- Persons or companies who carry out professional assistance and advice to First People First with particular but not exclusive, reference to accounting , administrative, legal, tax and financial matters:
- Individuals who are authorized to access the data is recognized by law or by order of the authorities;
- Delegates and / or appointed by First People First to carry out activities related to the provision of services and / or online services;
The data will not be spread via the Internet or through other means. The user can consult, modify, or delete his data, and exercise all the rights that are recognized pursuant to art. 7 of Legislative Decree no . 196/2003, by sending an e -mail to our web site or by writing to: First People First Srl , Via dei Tulipani n . 3/5 – 36061 Bassano del Grappa ( VI). Holder of the data treatment under the law is: First People First Srl , Via dei Tulipani n . 3/5 – 36061 Bassano del Grappa (VI).
The General Terms and Conditions of Sale are governed by Italian law and in particular by Legislative Decree 6 September 2005 n. 206, entitled as the Consumer Code, with specific reference to the rules on distance selling contracts and by Legislative Decree No 9 April 2003 n. 70 concerning certain aspects of the electronic commerce.
For disputes arising from a breach of these General Terms and Conditions of Sale shall be referred exclusively to the Court of Milan, subject to the mandatory jurisdiction of the consumer.
All ways of payment and shipping charges are clearly marked on the order form.
The total amount due indicated in the order form (purchase of Products and shipping charge expenses) will be charged at the time of shipment.
If the User decides to pay by credit card, First People First will provide all HIS/HER banking information required by law to their correspondent Bank.
First People First ensure that no one else can access the above information and that this information will only be used to process the order, to credit any refund in the event the user invokes his right of withdrawal, or to report to Authorities any fraud commission that took place on www.firstpeoplefirst.com website.